Shipping policy

Shipping & Delivery at MaudSkin.com

At MaudSkin.com, we are committed to providing a seamless and reliable shipping experience for our customers.

Fast & Free Shipping

• Free standard shipping on all orders over $99.

• Free express shipping on orders over $499.

• Orders are typically processed and shipped within 1-3 business days via trusted carriers.

• Delivery times vary depending on location, typically between 1-5 business days.

• If we are unable to fulfill your order, you will be notified within 24 hours.

Buy & Save Policy

• Offers do not apply to previous purchases.

• Cannot be combined with other promotions or discounts.

• Discounts apply to a single product unless otherwise specified.

Holiday Shipping Advisory

During holiday and promotional periods, shipping times may be slightly delayed due to increased demand. We appreciate your patience and recommend placing orders early to ensure timely delivery. There could be significant delays in processing orders due to the number of orders we need to process and some orders can take 3 to 10 business days to ship. We may need a few extra days of processing time during short weeks due to long weekends as our warehouse and of our suppliers are closed on such holidays. 

Free Samples Policy

Free samples may be selected during checkout, when available. If selected samples are sold out, we will do our best to include alternate options based on availability. Please note that free samples are offered at our discretion and are not guaranteed with every order.

Samples have no cash value and cannot be claimed or exchanged. Availability may vary depending on inventory and promotional periods.

Shipping Address Policy

• Please double-check that your shipping address is correct before placing your order.

• MaudSkin.com does not verify addresses—orders are shipped to the address provided at checkout.

• If you’ve recently moved, enter your current address manually to avoid autofill errors.

• Once an order has shipped, we cannot change the address. Orders sent to incorrect addresses will not be refunded.

If you have any questions about shipping, feel free to contact our customer support team. Happy shopping at MaudSkin.com!